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News from the LDWA


Essential System Maintenance: Update

Posted on 2021-07-15

***  Update 18 August 2021 ***


We are very pleased to report that maps for Events and LDPs are now displaying correctly.


If you experience any other problems with the Website please email IT support as per normal.


Thanks again for your patience.


***  Update 16 August 2021 ***


As an update to the Essential System Maintenance on 10 August, there continues to be issues with maps not displaying correctly (shows a pink background not the underlying map).  We are working on the problem and hope to resolve the issue as soon as possible.  Please note that you can use the Streetmap references as per normal.  If you do experience any other problems with the Website please email IT support as per normal.  Thanks for your patience.


***  Update 13 August 2021 21:00 ***


A temporary fix has been applied and the system is now working through the backlog of bulk emails.


***  Update 13 August 2021  ***


We are aware of an issue sending bulk emails and are working to get this fixed, but at present bulk emails are stuck in the system and not being delivered.


The issue with maps not being shown is also still being worked on.


***  Update 10 August 2021  ***


The website is now live.  We are aware of a problem with the mapserver which we are working on.  If you see any error messages or issues please email support at internet@ldwa.org.uk as per normal.


Although the maps currently aren’t working, the links to Streetmap on Events and LDP pages are working OK as a workaround.


***


Please note that we will be performing essential system maintenance on the LDWA Website on the 10th August. As a result the website will be unavailable from 0800 to 2300 on the 10th August.


We are moving the website to a larger server to increase capacity. Please note that we are not making any functional changes so the Website will work in the same way as per normal.


If you do encounter any issues or see any problems after the 10th August please let us know by contacting ldwaitmanager@gmail.com.


Pete Buffham, LDWA IT Manager

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